FREQUENTLY ASKED QUESTIONS
All our gemstones are 100% authentic and natural, sourced from trusted mines in Iran and carefully cut and polished in our in our gem cutting workshop located in Yazd.
Our products are shipped directly from our workshop in Yazd, Iran.
Yes, we offer international shipping to most countries.
Domestic shipping takes 2–3 days, while international shipping takes 10–30 business days.
Yes, we provide tracking information once your order is shipped.
You may return items within 2 days of receiving them, provided they are unused and in the same condition as delivered. Customized or resized items cannot be returned. To request a return, please contact our support team with your order number.
Yes, we welcome custom design requests.
You can contact us via our contact form, email us at support@aragems.com.